FAQ Runners of the Galaxy Virtual Run – Event ID# 7398

Back to event page

The FAQ section has been created to answer the more commonly asked questions by customers. If your question is not listed below, please contact the organiser using the contact details on the event page.

Frequently Asked Questions:

Q. How does a virtual challenge work?

A. - Book a race through our website.
- Run the race on the specified date or whenever it is convenient for you.
- Submit your evidence. This usually means taking a screenshot of the run you recorded on a running app such as Strava.
- Once the race has concluded, a bespoke medal will be sent to your postal address.

Q. What happens if I book a race then decide not to participant?

A. We know that sometimes things happen in life, so if something happens which prevents you from running a virtual race, we will gladly offer to defer your place onto another race for free. Unfortunately, we are unable to issue refunds at this time.

NB - we can not accept entries from outside the UK.

Q. How can I contact the event organiser?

A. The event organisers contact details are displayed at the top of the event listing page.

Whilst BookitZone makes every effort to ensure that content downloaded from our website is virus-free, we do not accept responsibility for files which are made available to you by the organiser, and hosted by us for the purposes of downloading from our website. BookitZone would always recommend that local anti-virus measures are in place on your device(s) when using the internet for any purpose.

Seen something offensive? Please report it here.

Page updated 4th Dec 2024, 08:35