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FAQ Hawkshead Hobble 2020 – Event ID# 6976

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The FAQ section has been created to answer the more commonly asked questions by customers. If your question is not listed below, please contact the organiser using the contact details on the event page.

Frequently Asked Questions:

Q. How can I contact the event organiser?

A. The event organisers contact details are displayed at the top of the event listing page.

Q. When is the race?

A. The race begins at 10.30am on 8th March 2020. Registration will close at 10.15am, in time for the pre-race briefing.

Q. Where is the race?

A. Royal Veterinary College, Hawkshead Lane, Hertfordshire, AL9 7TA

Q. How do I reach the venue?

A. Limited parking is available on site. The campus can also be reached from Potters Bar station via footpath, which takes 30-40 minutes. We also hope to have a shuttle bus service from Potters Bar station, opening doors at 9am and leaving when filled - please stay tuned for final details. There will be an hourly shuttle service back to Potters Bar after the event. All of this information will be sent to you before the event.

Q. Is there an age limit?

A. 16 years old. This has been decided as part of our race permit and is non-negotiable.

Q. Can I run with my dog?

A. No. Unfortunately, the landowner cannot give us permission to allow dogs on the course due to the presence of livestock. This is because the course also uses private land as well as public footpaths.

Q. I've signed up for the 10km, but I want to enter the 5km instead. What should I do?

A. Collect your race number as normal, which will be colour-coded according to the original distance entered. Please email us after the race, within 24 hours, and we will correct your online results. You will not be eligible for a prize if you win.

Q. I am injured – can I get a refund?

A. Unfortunately, we will not give refunds unless the event is cancelled. This is a charity event, and your entry fee will help support Potters Bar Foodbank. Please contact the Race Director at least 72 hours prior to the event if you have found someone to substitute your place.

Q. Why do you now charge a booking fee?

A. Our previous ticket provider gave us a very good deal, but we have been unable to get hold of them this year. All of our profits go towards the Potters Bar Foodbank - most ticket providers charge a substantial fee that reduces the amount we can donate. By charging a booking fee on top of the ticket price, we can donate the same amount to our charity whilst still paying transaction fees and website costs.

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Page updated 20th Sep 2021, 11:30
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