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Q. Can I request a refund for my place?
A. Muddy Boots will be back in February 2021! However, in the meantime if you require a refund of your race entry fee, please see the procedure below to submit a request. (Please note that refunds are for the race entry fee only and do not include the original booking fee).
If you choose to donate your entry fee to the school rather than request a refund - then a big THANK YOU! No further action is required from your part.
We have to set a cut off point for refund requests, so if you do require a refund, we will need to know by Sunday 23rd February at 23.59pm at the latest. If we don’t hear from you then your fee will be automatically donated.
Q. How do I request a refund for my entry fee for the cancelled 2020 Muddy Boots race?
A. REQUESTING A REFUND BEFORE 24th February 2020:
Please request a refund by sending an email to info@bookitzone.com.
Please title your email: "MUDDY BOOTS REFUND REQUEST - [NAME OF PERSON REQUIRING REFUND]”
UNDERSTANDING REFUNDS: