Waiting List Manager

If you've added yourself to a waiting list for a sold-out event, you can view it here.

You can also remove yourself from the waiting list by clicking the corresponding link.

IMPORTANT - Please read this to understand how the waiting list works...

If further places are released by the event organiser, BookitZone will immediately email the first 20 people on the waiting list. If those places remain unsold after 2 hours, the remainder of the waiting list will be emailed.

Being first on the waiting list DOES NOT guarantee a place when extra places are released. These places are filled on a first-come, first-served basis.

Can't you just email the first person on the list, followed by the next one if not taken up? Isn’t that the fairest way?

We thought carefully about this approach, but unfortunately, it’s not feasible. Some people may have made other plans since joining the waiting list and may no longer want the place, or they may be away on holiday without access to email.

We also considered reserving places for a specific time period—whether 24 hours, 48 hours, or a week—but we found that if the places weren’t taken within that timeframe, the process would need to be repeated for the next person on the list, and so on. This would create a similar waiting period each time.

However, this system could lead to places remaining unsold if the event date is approaching, which would prevent someone who is available from securing a spot.

We’re sorry that we can’t satisfy everyone. The waiting list system aims to strike a best compromise between filling the event for organisers and giving priority to those who joined the waiting list earliest.

As always, the best way to secure your place for any event is to book early before it fills up.

We hope this explanation clarifies how the waiting list works and why we’ve chosen this method.

- BookitZone Ltd

Page updated 13th May 2025, 15:51