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FAQ The 2024 Market Drayton 10k Road Race – Event ID# 8695


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The FAQ section has been created to answer the more commonly asked questions by customers. If your question is not listed below, please contact the organiser using the contact details on the event page.

Frequently Asked Questions:

Q. Can I wear headphones / earphones / listen to my MP3 Player / music device etc?

A. Shokz bone-conduction headphones are the only headphones allowed by England Athletics and approved for use in all road races under the UK Athletics Rules of Competition.

Q. My details have changed. How can I update them? NO LONGER AVAILABLE

A. Before 16th April 2024 you will be able to log in to BookitZone and click 'View/Amend' from your 'Dashboard' page to update your details for things like change of club, moved house, married/divorced etc. PLEASE DO NOT USE THIS SYSTEM FOR TRANSFERS FROM ONE PERSON TO ANOTHER! See below for transfers policy. Details for changes after this date will follow nearer the event date.

Q. I wish to receive a refund for my place. Do you allow these?

A. THIS EVENT HAS A NO REFUNDS POLICY

Unfortunately, it costs a lot to stage events like this and we have had to pay bills which we can no longer cancel or recover, therefore we cannot offer refunds.

Q. I can no longer run, how do transfer my number to a friend/colleague?

A. The cutoff date for advance transfers processed by BookitZone has passed, HOWEVER:

You can still request a transfer by visiting the link below until the 9th May 2024.

https://ukresults.net/forms/240512md10k.html

After the link facility has closed (early 9th May 2024), you will still be able to perform a transfer but it must be done on the morning of the race at Race HQ by the replacement runner. Any bib number received in the post must be passed to the replacement runner.

Q. Will I receive my number in the post?

A. Only if you paid extra for the 'number posted in advance' option! Numbers will only be posted out approx 3 weeks before the race.

Otherwise all numbers are to be COLLECTED on the day from race HQ. Please arrive early and allow plenty of time to collect your number and warm up prior to the race start.

Q. I cant now make the race date, can I defer to next year?

A. No, I'm sorry this event has a strict no refunds/deferrals policy which you are asked to agree to when making your entry. You can however transfer your place to another person (see transfers section above).

Whilst BookitZone makes every effort to ensure that content downloaded from our website is virus-free, we do not accept responsibility for files which are made available to you by the organiser, and hosted by us for the purposes of downloading from our website. BookitZone would always recommend that local anti-virus measures are in place on your device(s) when using the internet for any purpose.

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Page updated 16th Jul 2024, 21:43
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