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FAQ Halliwell Jones Wigan 10K 2017 – Event ID# 4618

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The FAQ section has been created to answer the more commonly asked questions by customers. If your question is not listed below, please contact the organiser using the contact details on the event page.

Frequently Asked Questions:

Q. How can I contact the event organiser?

A. The event organisers contact details are displayed at the top of the event listing page.

Q. Can I wear headphones in the race?

A. Yes. The Wigan 10k is run on closed roads and headphones are permitted.

Q. When will I receive my running pack?

A. All runners will receive their running packs some time between August 1st and September 1st. The Wigan 10k is organised by a charity and to keep costs to a minimum, all runners registering before August 20th will be asked to pick up their pack from the 10k offices. You will be emailed details of our address and opening times covering a 10-day window to collect your racepack or have a friend collect for you. ID is not required if you are collecting on another person’s behalf and you do not need to inform us if you are picking the pack up.

Don’t worry if pick up is not possible, as your racepack will be automatically posted to you after the 10-day window has passed.

Q. Will my pack be posted out if I sign up after August 20th?

A. Anyone signing up after midnight on Tuesday, August 23rd, must pick up their racepack from the 10k office before 4pm on Friday September 2nd or from the Race Information Point on the day of the race. The Race Information Point will close approximately 30 minutes before the start of the race.

Q. What time does the race start?

A. The race starts at 10am.

Q. Can I run for another charity?

A. The Wigan 10k is organised by Joining Jack and we are very grateful to all the runners who choose to raise money for the charity. Runners are free to raise funds for other local and national charities. The Wigan10k team are extremely proud of the funds that have been raised for Joining Jack and a host of other charities. Runners not wishing to run for a charity are also welcome.

Q. Can I walk the course?

A. We have lots of people who prefer to walk the course. We ask that they are at the back of the queues at the start line and also ask that runners look for the specially allocated pace-setter boards who will give you the best idea of which group of runners to start the race with.

Q. Are there pace setters at the start line?

A. Pace setters will be available and located at different points along the start line. Look out for the pace setter boards signalling the pace setters time. Pace setters will be available for runners looking to achieve any of the following times 40mins, 45 mins, 50 mins, 55 mins, 60 mins, 65, mins and 70 mins.

Q. I am injured and unable to run, can I transfer my entry to a friend?

A. Entries can be transferred no later than August 23rd. Please email with your name and provide the name, address, email, mobile tel, DOB and emergency contact details of the person you are transferring your entry to.

Q. I am injured and no longer able to run, can I defer my entry or get a refund?

A. We do not permit entries to be deferred and are unable to provide a refund. You can transfer your entry to another runner – see above. Your registration fee will be donated to Joining Jack.

Q. How old do runners have to be to take part in the Wigan 10k?

A. Runners must be at 15 years old on the day of the race, Sunday, September 4th, 2016.

Q. Will I receive my race no and timing chip ahead of the race?

A. Race numbers and timing chips will be included in racepacks. You will also receive an instruction leaflet on how to fit the chip to your running shoes. Other information in the pack will include details on the route, car parking and prizes awarded.

Q. I have not received my racepack in the post what shall I do?

A. Please email with your name and address for a replacement.

Q. I have lost my racepack what can I do?

A. Please email with your name and address for a replacement.

Q. I have forgotten to bring my race number/timing chip with me?

A. Please go to the Race Information Point and replacements will be provided where possible. However, we cannot guarantee times will be automatically sent to your mobile with a replacement race number and timing chip.

Q. Will all runners receive a medal and goodie bag?

A. All runners who complete the course will receive a finishers’ bag which includes a medal.

Q. Will I be able to register on the day of the race?

A. In 2016, the Wigan 10k reached its capacity six days ahead of the race and registration was immediately closed. A decision will be taken ahead of the race as to whether we will be registering runners on the day. Please check Facebook and Twitter feeds for updates.

Q. When will the results be published?

A. Results will be available on our Facebook page no later than 24 hours after the race finishes.

Q. Is the Wigan 10k a UK Athletics Certified Event?

A. Yes, the event is a UK Athletics Certified Event and the course has also been UKAEA accuracy certified meaning the event is eligible for the Power of 10.

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Page updated 3rd Jun 2023, 06:27
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