Q. Can I wear headphones / earphones / listen to my MP3 Player / music device etc?
A. STRICTLY NO HEADPHONES EARPHONES MP3 PLAYERS ETC OF ANY KIND - USING SUCH DEVICES WILL RESULT IN DISQUALIFICATION.
Q. My details have changed. How can I update them? NOTE NOT FOR TRANSFERS!!
A. Before 1st May 2023 you will be able to log in to BookitZone and click 'View/Amend' from your 'Dashboard' page to update your details for things like change of club, moved house, married/divorced etc. PLEASE DO NOT USE THIS SYSTEM FOR TRANSFERS FROM ONE PERSON TO ANOTHER! See below for transfers policy. Details for changes after this date will follow nearer the event date.
Q. I wish to receive a refund for my place. Do you allow these?
A. THIS EVENT HAS A NO REFUNDS POLICY
Unfortunately, it costs a lot to stage events like this and we have had to pay bills which we can no longer cancel or recover, therefore we cannot offer refunds.
Q. I can no longer run, how do transfer my number to a friend/colleague?
A. THE DEADLINES HAVE PASSED FOR BOOKITZONE TO BE ABLE TO MAKE A TRANSFER FROM HERE. WE ARE AWARE THAT THE MD10K WEBSITE SAYS TO CONTACT US AND HAVE ASKED FOR THIS TO BE CHANGED.
NUMBER POSTED IN ADVANCE PROCEDURE:
The last cutoff date for transfer requests for those that chose to have their number posted to them is 16th April 2023. After this date you will only be able to perform a transfer on the day of the event at race HQ and will need to physically pass on the number received in the post to the new runner who will need to bring this along on the day. The new runner will be required to give the original runner name at registration and complete a short transfer form to swap the number to their own name.
NUMBER COLLECTED ON THE DAY PROCEDURE:
The last cutoff date for transfers for those that chose to collect their number at the event is 2nd May 08.00hrs. After this date you will only be able to perform a transfer on the day of the event at race HQ. The new runner will be required to give the original runner name at registration and complete a short transfer form to swap the number to their own name.
Q. Will I receive my number in the post?
A. Where numbers are to be COLLECTED on the day from race HQ. Please arrive early and allow plenty of time to collect your number and warm up prior to the race start.
Q. I cant now make the 7th May 2023 race date, can I defer to next year?
A. No, I'm sorry this event has a strict no refunds/deferrals policy which you are asked to agree to when making your entry. You can however transfer your place to another person (see transfers section above).
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